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The Automation Index

Invoicing and payments

6 processes, average 71% automatable

Invoicing and payments covers creating and sending invoices, chasing overdue ones, recovering failed card payments, matching payments to invoices and preparing payroll and expenses. It is rules-based and well served by accounting software APIs, so a high share is automatable. The exceptions, disputes and approvals still need a person who owns the money.

ProcessAutomatable todayHours back / week
Invoice creation and sending
Mostly.
83%5
Expense receipt capture
Mostly.
77%6.5
Payment reconciliation
Largely.
71%4
Payroll preparation
Largely.
68%3.5
Failed payment recovery
Largely.
64%3.5
Overdue payment reminders
Largely.
63%3