Sales admin
7 processes, average 74% automatableSales admin is the non-selling work that, by Salesforce's own survey, takes about 70% of a sales rep's week: logging calls, updating stages, writing proposals, routing leads, chasing signatures and working out commission. Most of it is structured data work, so it automates well, provided the CRM is set up to receive it.
| Process | Automatable today | Hours back / week |
|---|---|---|
| Lead routing | 12 | |
| Contract generation and e-signature | 5.5 | |
| Call notes and CRM logging | 14 | |
| Commission tracking | 5 | |
| Proposal generation | 7 | |
| Pipeline stage updates | 5.5 | |
| Sales to delivery handoff | 4 |